We have developed a policy to protect patient Personal Information in compliance with privacy legislation.
Personal information means information or an opinion about an individual, or an individual who is reasonably identifiable. Sensitive Information such as a person’s health information is included in the definition of Personal Information.
What Personal Information do we keep on record:
How do we obtain your Personal Information:
Why do we collect, hold, use and disclose Personal Information:
Why may we disclose your Personal Information to third parties:
It is important for us that we work with third parties that we respect and trust, although we cannot control or monitor how these third parties will use, disclose or dispose of your Personal Information once it has been provided to them. We only provide third parties with the Personal Information specifically required to perform the required service or as required by law.
We may also use your Personal Information to provide you with information about products, services promotions which may be relevant or suitable to you. If you do not want to receive these communications, you can opt-out at any time by contacting our Privacy Officer. To the extent required by law, on all marketing email communications to you, we will include a functioning Opt-Out facility.
If you have any questions or concerns in relation to your Personal Information
If you would like to discuss, access or correct your Personal Information you can contact our Privacy Officer at via email:
Attention: Privacy Officer
You can also contact our Privacy Officer if you would like to make a complaint or have any concerns. We will handle and investigate any concerns or complaints as promptly as possible. In the first instance we will contact you via email.
If you do not believe your complaint has been satisfactorily resolved, you can refer your complaint to the Office of the Australian Information Commissioner’s (OAIC’s) hotline service on 1300 363 992 or visit the OAIC ‘s website at www.oaic.gov.au.